Name: Pam
Location: Kankakee County
Comment: No issues, but they're not the cheapest in town. However, I went with these guys because they're properly licensed and bonded. Thank goodness I did because my insurance company helped cover some of the cost and some of the other contractors weren't properly licensed and would NOT have been covered by my insurance.
Name: Robert
Location: Manteno
Comment: They did a great job on my roof and gutters. Their price was reasonable, and I financed part of it with them. My complaint is they were supposed to start on Monday but could not start until Wednesday because of weather. It took a few days after completing the roof to get the gutters done to because of snow. I just wanted the work finished before I went on vacation and had to wait until I was back to check their work. It was fine, I just wasn't happy I wasn't there the whole time.
Name: Charlie
Location: Kankakee County
Comment: I didn't like these guys because I thought they were a little 'stand offish' and were more interested in trying to sell me a roof replacement. I told them I just wanted it patched. Troy said they don't do patch work and to hire someone else. So, I'm going to spend my money elsewhere, you guys lose. ADMINISTRATOR: We're sorry you didn't like our service but what Troy meant was we don't do work to just take money. In your case, your roof is beyond repair and even though there are contractors out there that will take your money, we're not one of them. We will fix it right, if it's repairable we'll repair it. Unfortunately, in your case it's our opinion it is not repairable and needs to be replaced. Good luck and we wish you well.
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: James 'Jay'
Location: Kankakee County
Comment: Don't be fooled by someone giving a cheaper 'Proposal' because they low ball you to get the job and then charge you more money. Also, look at the shingle they're putting on, cheap shingles might save you some money, but a better shingle isn't much more. I do electrical and construction work, so I know a lot of these guys, but I don't do roofs. The average roof, in Kankakee is about $14k - $20k, I did use Larry whenever I needed a roof in the past, but he's doing roofs now for the Lord. I called around and got some estimates and one was about $3k less than the average. Then I stumbled into these guys at the Legion; someone said they worked with Larry years ago. I talked with Troy, asked for an estimate and he hit the numbers right where I was estimating. I hired them and no regrets. I'd like to think my friend Larry was smiling down on me and made it all happen.
Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: Jimmy
Location: Kankakee County
Comment: Had these guys install new windows for me. Super job and easy payments, you won't go wrong.
Name: Ben 'Benny'
Location: Kankakee
Comment: If you don't want to get screwed on your roof, then I'd use these guys. My insurance adjuster said it was one of the best if not the best work he's seen. Thanks, guys, for all that you did, and God bless.
Name: Don 'Donny'
Location: Kankakee County
Comment: I heard you guys did roofs but when I had another roofing company ************ (redacted) they were about $3k less than you guys. You're too expensive. ADMINISTRATOR: This could be for several reasons, they could be only giving you a 'Proposal', they could be giving you a cheaper shingle, etc. In other words, you might not be comparing Apples to Apples. There are also a few contractors that deliberately give lower estimates then they charge you more for everything else, such as 70¢ per nail on decking, or decking replacement etc. Whereas with us, we don't do that. Also, we have no problem coming back out and taking a re-look and comparing pricing to see ways to save you money. If another company gives you a legitimate quote, we'll match it or beat it. Remember you get what you pay for, and cheaper construction is NOT what you want done at your home. We'll call you and schedule a revisit and see what can be done. It might be they're installing a cheaper IKO shingle.
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