Name: William
Location: Kankakee County
★★★★★ 5

Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.

Name: Tracey
Location: Kankakee County
★★★★ 4

Comment: My dumb a** was out BBQing on the back deck and had the grill to close to the siding and went inside prepping the chicken and when I came out, the grill had melted the siding. Was I pissed at myself, and sick to my stomach. My husband was pissed, so we called and talked with Troy, and he came out and looked at it and told me it wasn't really that bad, but it would just take some time to fix it, more labor than parts. Troy worked with my insurance and got some of it covered and impressed my husband. I came home yesterday from work and was surprised it was all fixed. If I didn't know any better, I wouldn't even know there had been a problem. There's just a slight color difference and Troy told me that once the sun works on it, it will fade and probably match 100%. So, no more BBQ grills next to the house because my husband had Troy build me a beautiful BBQ area with a concrete pad and kitchen counter area which was his little surprise to me.

Name: Mike
Location: Kankakee County
★★★★★ 5

Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.

Name: Rob
Location: Kankakee
★★★★★ 5

Comment: I didn't use these guys for my roof, they were a few thousand more than another guy. I should have known; you get what you pay for. My insurance company would NOT pay for the work that was done and suggested I call Troy. He has me now on their schedule and will be using their payment plan to get my roof fixed; hopefully they can get me fixed up before I have any more problems. Anyone wanting work done, be careful there's a lot of shady contractors out there taking your money. Don't do like I did, cheap isn't what you want when someone is doing work for you.

Name: John
Location: Kankakee County
★★★★ 4

Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.

Name: Bob
Location: Bonfiled
★★★★★ 5

Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.

Name: Tom
Location: Bradley
★★★★★ 5

Comment: What I liked was they wouldn't just ******(redacted) rig it like I asked them to. Troy flat out told me that they don't do that type of work. He said there's a lot of guys out there that will take your money, but they're not going to be around or warrant it etc. I was just trying to save money is all. However, as cost keep going up, I'm sure it won't be any cheaper next year. I was surprised by the number of roofs Troy told me he walks away from because they don't do half-a** (redacted) work. I know one in particular they walked away from, and I see they have *** Roofing (redacted) doing it. It just makes you wonder is all. If I'm going to pay someone then I want the best, if you have cancer wouldn't you want the best surgeon? and not someone that is cheap and just takes your money? Get the best and have it done right is all I can say, and these guys did just that. Thanks guys, oh and PS> I'm a Packers Fan and we still got your number there 'Steve dah Bears' fan worker.

Name: Virgil
Location: Kankakee
★★★★★ 5

Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).

Name: Randy M.
Location: Aroma Park
★★★★★ 5

Comment: I had a fire and my insurance company recommended them. Great job, no issues. Thank goodness I used these guys because I was going to use someone else before my agent told me to call these guys. If I would have used who I was going to use, it wouldn't have been insurable because the other contractor wasn't licensed and bonded. Thanks, hope this helps with anyone thinking about getting work done.

Name: Lewis P
Location: Kankakee County
★★★★★ 5

Comment: This is a weird one, my garage door opener quit working, so I called ********* (redacted) because I heard them on the radio. They told me the main controller board was bad and it would be $250 to replace it. I said, not thanks because I could just purchase a new opener. The door would work if I pushed the button inside, but none of the remotes worked or worked sporadically. I changed battlers and everything, so it seemed logical it was bad. I went to Lowes and bought a new one and they recommended I have Virgina's install it. Troy came out and I told him what I wanted, and he looked at my old one and said it wasn't working because I had put in the wrong light builds. I though he was pulling my leg, so he replaced the bulbs, and it works great. He said certain LED bulbs interfere with the signal. He was right, I took my unopened box back to Lowes. Best part, there was no charge and I guess these guys know what they're doing.

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