Name: Lewis P
Location: Kankakee County
★★★★★ 5

Comment: This is a weird one, my garage door opener quit working, so I called ********* (redacted) because I heard them on the radio. They told me the main controller board was bad and it would be $250 to replace it. I said, not thanks because I could just purchase a new opener. The door would work if I pushed the button inside, but none of the remotes worked or worked sporadically. I changed battlers and everything, so it seemed logical it was bad. I went to Lowes and bought a new one and they recommended I have Virgina's install it. Troy came out and I told him what I wanted, and he looked at my old one and said it wasn't working because I had put in the wrong light builds. I though he was pulling my leg, so he replaced the bulbs, and it works great. He said certain LED bulbs interfere with the signal. He was right, I took my unopened box back to Lowes. Best part, there was no charge and I guess these guys know what they're doing.

Name: Celia
Location: Kankakee County
★★★★★ 5

Comment: My furnace wasn't working. I called one of the traditional heating places and they looked at it and said it needed a major repair. I called Troy, I've used them in the past and they replaced it for me instead of spending money on endless repairs as the others wanted. No issues and they were able to set me up with an easy payment plan.

Name: Lori
Location: Manteno
★★★★★ 5

Comment: I didn't have these guys do my roof, but my father did and said I should ask Troy to come over and look at the workmanship before I paid the other contractor the final payment. Ashton and Troy came over and I know everyone has an opinion, but they pointed out several things that were wrong. They only charged me $75 and it was the best money I spent. The other contractor was pissed and tried to argue with me, but in the end they fixed it. Not sure if they do inspections or it was just a favor because my dad knew Troy, but I'm glad they helped me out. I should have just called Troy to begin with, but he was backed up and I didn't want to wait and I thought I could save some money.

Name: Iris
Location: Kankakee
★★★★★ 5

Comment: I just needed someone to fix an outside light for me, I called and talked to someone, and they sent over a guy, and he fixed it. There was a wire bad and had come loose. When I asked him what I owed he said, 'you owe me nothing'. I said that's not right you'll get fired, for which he relied 'I wish'; I'm the owner. You can pay me next time when you have a real problem. I'm 73 years old and it's nice to know there are still honest and trustworthy people out there. I forget his name, but he said he was ex-military and being honest and helping people was in his nature.

Name: Elsie
Location: Kankakee County
★★★★★ 5

Comment: I had a shower that started leaking and I had to turn off the water to it. Everyone I called never showed up or wanted too much to fix it. One guy even took it apart and left to go get parts after paying him $50 and he never came back. I'm 86 years old and on a fixed income so I couldn't pay much and that hurt. I told my daughter I couldn't shower and was washing up in the sink, she said to call these guys, Troy came over and he had it fixed in about 45 minutes, and it works great. The best part was he only charged me $35, and the owner let me pay $20 this month and the rest next month when I get my social security. These guys will be in my prayers this Sunday at church. Thank you, Troy, God will have a special place someday for you.

Name: Virgil
Location: Kankakee
★★★★★ 5

Comment: Man did these guys kick butt on my roof. I've had 3 other companies come out and try to fix a leak I had been dealing with for two years now. Steve said the other guys were just roof cementing it and that's why it keeps leaking. They tore out around by chimney and built a cricket and re-flashed it. No more leaks. I should have had these guys do my roof 3 years ago instead of hiring ********* (redacted).

Name: Mark & Cindy
Location: Kankakee
★★★★★ 5

Comment: We wanted a deck out back and just didn't have time to do it. I called and spoke with Troy and got a price. It was reasonable and we hired them. No issues, I just wish I had made it a little bigger.

Name: Clara
Location: Bourbonnais
★★★★★ 5

Comment: I'm a retired lady in my late 70's and widowed. Since my late husband passed away, I've had to get things fixed by hiring people. My son lives in Texas and helps when he can, but he can't repair stuff. I have a walker and my late husband had a ramp put in on our front entrance that had a few bad boards and needed replaced. My son found these guys on Facebook and called them. The owner came over with his son and looked at it. He told his son to go to Menards and pickup three decking boards and screws and replace the boards. It was fixed later that day when I was at the doctor's office and I'm so happy because it was starting to be a trip hazard for me. They even installed some antiskid strips. They left a bill in the door and when I looked at it, it said $25. I thought it was a mistake and it was probably supposed to be $250. So, I called the owner and he said nope he just needed $25 to cover parts. He said if I ever need something else, just call.

Name: Bob
Location: Bonfiled
★★★★★ 5

Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.

Name: Lorrie
Location: Bourbonnais
★★★★★ 5

Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.

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