Name: Hazel
Location: Kankakee County
Comment: My furnace went out and it wasn't working so I called around and got ******** (redacted) to come look at it and the repair guy said the main board was bad and it would be $400+ to replace it (plus labor) and it would 3 days before they could get the part. I mentioned it to one of my co-workers and she said to call these guys. She said I know they do construction and thought they had furnace people too and maybe they could fix it. I talked to the owner, and he sent out Troy and Chris and they got it working. The batteries on the thermostat were bad and there was a broken /bad wire. It was less than $5 in parts and a $75 service call. I have no idea why the other guy said the main board had to be replaced, but Troy said that a lot of people just start replacing parts.
Name: Mark & Cindy
Location: Kankakee
Comment: We wanted a deck out back and just didn't have time to do it. I called and spoke with Troy and got a price. It was reasonable and we hired them. No issues, I just wish I had made it a little bigger.
Name: Mary
Location: Kankakee County
Comment: Had them do some river rock and landscape timbers around my rental property. Looks nice, oh and they poured a new sidewalk for me too. I wish they did blacktop work, but Troy told me they do everything but that. It's so hard to find someone, half the people don't speak English nor return phone calls.
Name: Pam
Location: Kankakee County
Comment: No issues, but they're not the cheapest in town. However, I went with these guys because they're properly licensed and bonded. Thank goodness I did because my insurance company helped cover some of the cost and some of the other contractors weren't properly licensed and would NOT have been covered by my insurance.
Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: Mateo
Location: Kankakee County
Comment: Me no like these guys because they no speak Spanish. Roof fine, they need to speak to customer, English no so good. Hicieron un gran trabajo
Name: Joe
Location: Kankakee
Comment: These guys did great. They did what they said they would do, and I was glad I hired them. I called a few other contractors and they just seemed to be about doing a 'cheap and fast' job instead of doing it correctly. Troy, explained to me what was needed and what was wrong, I'm so glad I hired them. No complaints.
Name: Lard
Location: Kankakee
Comment: Used these guys a few times, never had any problems. They're probably one of the best in the area. They're often busy, so sometimes they have to schedule things, but I've never had any problems. If it's an emergency, they'll get right here like when my water heater stopped working.
Name: Bob
Location: Bonfiled
Comment: These guys are great. I had several people look at my roof and these guys impressed me the most. I'm so glad I had them do the work. They did an excellent job. Our insurance adjuster said it was the best workmanship he'd seen. I almost went with someone else, when I told my insurance agent it was ******* (redacted), he said good thing I didn't because he's had nothing but problems dealing with them. He also said that ************ (redacted) Insurance has never had problems with Virginia's and they're a preferred vendor.
Name: Lewis P
Location: Kankakee County
Comment: This is a weird one, my garage door opener quit working, so I called ********* (redacted) because I heard them on the radio. They told me the main controller board was bad and it would be $250 to replace it. I said, not thanks because I could just purchase a new opener. The door would work if I pushed the button inside, but none of the remotes worked or worked sporadically. I changed battlers and everything, so it seemed logical it was bad. I went to Lowes and bought a new one and they recommended I have Virgina's install it. Troy came out and I told him what I wanted, and he looked at my old one and said it wasn't working because I had put in the wrong light builds. I though he was pulling my leg, so he replaced the bulbs, and it works great. He said certain LED bulbs interfere with the signal. He was right, I took my unopened box back to Lowes. Best part, there was no charge and I guess these guys know what they're doing.
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