Name: Elsie
Location: Kankakee County
Comment: I had a shower that started leaking and I had to turn off the water to it. Everyone I called never showed up or wanted too much to fix it. One guy even took it apart and left to go get parts after paying him $50 and he never came back. I'm 86 years old and on a fixed income so I couldn't pay much and that hurt. I told my daughter I couldn't shower and was washing up in the sink, she said to call these guys, Troy came over and he had it fixed in about 45 minutes, and it works great. The best part was he only charged me $35, and the owner let me pay $20 this month and the rest next month when I get my social security. These guys will be in my prayers this Sunday at church. Thank you, Troy, God will have a special place someday for you.
Name: Robert
Location: Manteno
Comment: They did a great job on my roof and gutters. Their price was reasonable, and I financed part of it with them. My complaint is they were supposed to start on Monday but could not start until Wednesday because of weather. It took a few days after completing the roof to get the gutters done to because of snow. I just wanted the work finished before I went on vacation and had to wait until I was back to check their work. It was fine, I just wasn't happy I wasn't there the whole time.
Name: Mike
Location: Kankakee County
Comment: I used another company to install my roof about 3 years ago and now I have storm damage, so I called the manufacturer of the shingles because I had a 30yr. warranty. Finally, I got a representative out to look at the roof and they refused to warranty the roof because the contractor that installed it wasn't certified. I got a hold of these guys and Troy was able to work with the manufacturer and got some of it covered. But I still had to pay them to mostly redo it all. In the long run, learn from me. Ask to see their IL license and verify they'll stand by their work and will be covered. That's just my advice.
Name: Don 'Donny'
Location: Kankakee County
Comment: I heard you guys did roofs but when I had another roofing company ************ (redacted) they were about $3k less than you guys. You're too expensive. ADMINISTRATOR: This could be for several reasons, they could be only giving you a 'Proposal', they could be giving you a cheaper shingle, etc. In other words, you might not be comparing Apples to Apples. There are also a few contractors that deliberately give lower estimates then they charge you more for everything else, such as 70¢ per nail on decking, or decking replacement etc. Whereas with us, we don't do that. Also, we have no problem coming back out and taking a re-look and comparing pricing to see ways to save you money. If another company gives you a legitimate quote, we'll match it or beat it. Remember you get what you pay for, and cheaper construction is NOT what you want done at your home. We'll call you and schedule a revisit and see what can be done. It might be they're installing a cheaper IKO shingle.
Name: Ben 'Benny'
Location: Kankakee
Comment: If you don't want to get screwed on your roof, then I'd use these guys. My insurance adjuster said it was one of the best if not the best work he's seen. Thanks, guys, for all that you did, and God bless.
Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: Chip
Location: Bradley
Comment: If you want it done right and have someone stand by their work, go with these guys. I had them build a 10x10 Pivilion for me and pour a pad. Nice work, no issues, and priced with my budget.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Lard
Location: Kankakee
Comment: Used these guys a few times, never had any problems. They're probably one of the best in the area. They're often busy, so sometimes they have to schedule things, but I've never had any problems. If it's an emergency, they'll get right here like when my water heater stopped working.
Name: Neal
Location: Kankakee County
Comment: We had a lot of hail damage and needed someone to work with our insurance company that was certified and licensed. I hired these guys, and they fixed my roof, and it was all covered on my insurance but the deductible. I got a 35-year warranty and storm grade shingle.
Add a Review
All * fields are required.