Name: Merkle-Delo
Location: Kankakee County
Comment: My mother lives in our old home and I'm states away and since my dad past she really doesn't have anyone to help her out. Eventually, she'll need to move to an assisted living facility, but until then she likes her independent life with her little dog. She's active in her Church and was getting some 'supposedly good Christians' to help her. I suspected she was possibly being taken advantage of, so I had these guys come check on a few things and I was glad I did. They took care of all her issues and charged me less than what those 'supposed Christians' wanted. Also, when talking with the owner, he was very understanding and even offered to stop by and check on mom if I ever had any worries. I thought that was nice to know. It's nice that there are still honest people helping others out of the kindness of their heart.
Name: Lard
Location: Kankakee
Comment: Used these guys a few times, never had any problems. They're probably one of the best in the area. They're often busy, so sometimes they have to schedule things, but I've never had any problems. If it's an emergency, they'll get right here like when my water heater stopped working.
Name: Tom
Location: Bradley
Comment: What I liked was they wouldn't just ******(redacted) rig it like I asked them to. Troy flat out told me that they don't do that type of work. He said there's a lot of guys out there that will take your money, but they're not going to be around or warrant it etc. I was just trying to save money is all. However, as cost keep going up, I'm sure it won't be any cheaper next year. I was surprised by the number of roofs Troy told me he walks away from because they don't do half-a** (redacted) work. I know one in particular they walked away from, and I see they have *** Roofing (redacted) doing it. It just makes you wonder is all. If I'm going to pay someone then I want the best, if you have cancer wouldn't you want the best surgeon? and not someone that is cheap and just takes your money? Get the best and have it done right is all I can say, and these guys did just that. Thanks guys, oh and PS> I'm a Packers Fan and we still got your number there 'Steve dah Bears' fan worker.
Name: Sam
Location: Kankakee County
Comment: They did a good job, but they didn't start when they said they would. They were 3 weeks late starting on my roof. When I called Troy, he said it was because of bad weather and they were unable to start. I was just told a start date and was never told they couldn't install the roof if it was snowing and raining. Couldn't they just shovel off the snow? I just thought they'd start when they said they would.
Name: Mark & Cindy
Location: Kankakee
Comment: We wanted a deck out back and just didn't have time to do it. I called and spoke with Troy and got a price. It was reasonable and we hired them. No issues, I just wish I had made it a little bigger.
Name: Robert
Location: Manteno
Comment: They did a great job on my roof and gutters. Their price was reasonable, and I financed part of it with them. My complaint is they were supposed to start on Monday but could not start until Wednesday because of weather. It took a few days after completing the roof to get the gutters done to because of snow. I just wanted the work finished before I went on vacation and had to wait until I was back to check their work. It was fine, I just wasn't happy I wasn't there the whole time.
Name: John
Location: Kankakee County
Comment: I just had my roof replaced and that windstorm we had blew off shingles. The roof was installed by someone else, and they would NOT warrant the work, so I called Virgina's. Ashton came out and looked at it and said that the other installers only nailed the shingles with 4 nails in each shingle instead of 6; plus, they didn't use ice and water shield or install the flashing properly. I'm pissed because Ashton states it all has to come off and be redone. He showed me pictures and I see what he means. I just wish I would have gone with these guys to begin with.
Name: Neal
Location: Kankakee County
Comment: We had a lot of hail damage and needed someone to work with our insurance company that was certified and licensed. I hired these guys, and they fixed my roof, and it was all covered on my insurance but the deductible. I got a 35-year warranty and storm grade shingle.
Name: William
Location: Kankakee County
Comment: I had a couple contractors look at my roof and Troy impressed me the most. Also, the other contractor asked me to pull the roofing permit. I didn't know any better, but I went with these guys because they got back to me and followed up. They were a little more, but when I asked Troy if he wanted me to pull the permit. He said, what a silly question to ask. When I told him the other contractor said I had to pull the permit because it's my house; he said that's because the other contractor was NOT licensed (red flag). He told me licensed and bonded roofers pull the permit, and if anyone ever wants you to pull the permit then they're 'shady' and not licensed or bonded. Thank God I dodged that bullet.
Name: Robin
Location: Kankakee County
Comment: Beware, I have the same house as my sister, and she lives about a 1/4 from me. Both houses were built the same year, same construction company back in 90's. Our roofs were both needing to be replaced. I went with these guys because I didn't like the others. My sister didn't go with Virginia's because she was got a 'proposal' for about $3,000 less from another company. I too had a 'proposal' for the lesser amount; however, I liked these guys better. When it was all done, my sister spent $500 more than me because that company charged for extras they claim weren't in the 'proposal'. In other words, I guess there's lots of company's giving 'lower estimates' and then charging more than what they said like my sister discovered. Troy, from Virginia's, told me he's heard of a lot of guys doing that. He said, cheap isn't always better; I'm happy with what these guys did, and I like the looks of my roof. My sister has also had several shingles blow off to deal with.
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