Name: Quinn
Location: Kankakee
Comment: I hired someone else to do my roof and they f****** it up and never completed it and the section they did do was leaking. I had to have Virginia's come out and fix and finish it. Troy told me it would have been cheaper to just have him do it; but he saved me as much money as he could by reusing as much as he could from the other guys. I should have known something was fishy because the other roofers had me pull the building permit. I guess there's a lot of roofers running around but you have to be licensed and bonded to pull a building permit unless you're the homeowner. That's why they had me get the permit.
Name: Ola
Location: Kankakee County
Comment: I had Troy look at my back screen door and outside door. It was all rotting and bad, he replaced it and I'm so happy. I just should have done it years ago.
Name: Hazel
Location: Kankakee County
Comment: My furnace went out and it wasn't working so I called around and got ******** (redacted) to come look at it and the repair guy said the main board was bad and it would be $400+ to replace it (plus labor) and it would 3 days before they could get the part. I mentioned it to one of my co-workers and she said to call these guys. She said I know they do construction and thought they had furnace people too and maybe they could fix it. I talked to the owner, and he sent out Troy and Chris and they got it working. The batteries on the thermostat were bad and there was a broken /bad wire. It was less than $5 in parts and a $75 service call. I have no idea why the other guy said the main board had to be replaced, but Troy said that a lot of people just start replacing parts.
Name: Michelle
Location: Kankakee County
Comment: I recently faced storm damage to my home, specifically with my siding. Thankfully, I reached out to Virginia’s Roofing Expert, and their service exceeded my expectations. In summary, if you’re dealing with storm damage, I highly recommend Virginia’s Roofing Expert. Their professionalism, quality work, and dedication to customer satisfaction set them apart. Thank you, Troy and Tim, for restoring our home and providing peace of mind during a challenging time!
Name: Rob
Location: Kankakee
Comment: I didn't use these guys for my roof, they were a few thousand more than another guy. I should have known; you get what you pay for. My insurance company would NOT pay for the work that was done and suggested I call Troy. He has me now on their schedule and will be using their payment plan to get my roof fixed; hopefully they can get me fixed up before I have any more problems. Anyone wanting work done, be careful there's a lot of shady contractors out there taking your money. Don't do like I did, cheap isn't what you want when someone is doing work for you.
Name: James 'Jay'
Location: Kankakee County
Comment: Don't be fooled by someone giving a cheaper 'Proposal' because they low ball you to get the job and then charge you more money. Also, look at the shingle they're putting on, cheap shingles might save you some money, but a better shingle isn't much more. I do electrical and construction work, so I know a lot of these guys, but I don't do roofs. The average roof, in Kankakee is about $14k - $20k, I did use Larry whenever I needed a roof in the past, but he's doing roofs now for the Lord. I called around and got some estimates and one was about $3k less than the average. Then I stumbled into these guys at the Legion; someone said they worked with Larry years ago. I talked with Troy, asked for an estimate and he hit the numbers right where I was estimating. I hired them and no regrets. I'd like to think my friend Larry was smiling down on me and made it all happen.
Name: Marty
Location: Kankakee County
Comment: Had a house fire and what a mess, my insurance agent suggested I use this company and they were great. They cleaned up the damage, replaced the wiring, and replaced the drywall etc. I was sick to my stomach, but when they were done, I ended up with a nice kitchen and you'd never know we had a fire.
Name: Vicky
Location: Kankakee County
Comment: When I noticed the leak, I contacted Virginia’s Roofing. They immediately sent out Troy and Ashton, who thoroughly evaluated our roof. Ashton's expertise and attention to detail were evident from the start. Troy worked seamlessly with our insurance adjuster to ensure a fair quote for the necessary repairs. Their transparency and commitment to customer satisfaction stood out. The owner, Tim, personally inspected the completed work. His dedication to maintaining high standards reassured us that we made the right choice. Tim’s military background added an extra layer of trust. His Ex-Air Force and I'm Navy, so I liked that!
Name: Isabella
Location: Kankakee County
Comment: Needed some work done, these guys were ok. Económico
Name: Lorrie
Location: Bourbonnais
Comment: I didn't want a bunch of illegals working on my roof and dealing with issues if someone got hurt. There seems to be a lot of contractors out there that are cheap and have a large labor force what I think are probably illegals. That's just my opinion and I base that on none of them speaking English. Call me racist or whatever you want, but I had several roofing company's look at what I needed, and I asked to see their workers comp policy and license numbers. I told them that my father-in-law hired someone to do his roof and he got sued because one of the workers got hurt and the contractor had NO insurance. Most of these guys never got back to me or said I didn't need it etc. When Steve came out, he said no problem and the owner called me and gave me the information. I even went to my homeowner's policy company, ********** (redacted), and they verified it was legit. Maybe some people would not care, but not me.
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